Your partner in freight and logistics delivering the best outcome

Privacy Policy

At SUHARA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us. We believe in transparency and accountability, ensuring that your information is handled responsibly and securely at every step.

What Information We Collect

We may collect basic personal details, such as your:

  • Name, company name, and job title.
  • Contact information, including phone number and email address.
  • Service-related details, such as shipment preferences, delivery addresses, and invoicing data.

This information is typically collected when you:

  • Request a quote or book a shipment.
  • Interact with our customer service team.
  • Register for our services or provide feedback.

How We Use Your Information

The information we collect is used to:

  • Fulfill and manage your logistics and transportation requirements.
  • Provide personalized customer service and respond to inquiries.
  • Communicate updates on your shipments and service-related notifications.
  • Improve our services by analyzing customer feedback and operational data.

We ensure that your information is only used for purposes relevant to your business with us.

Sharing Your Information

Your personal information is handled with the utmost confidentiality. We may share your data in the following scenarios:

  • With Service Providers: To coordinate deliveries, warehouse management, or other logistics-related activities.
  • For Legal Compliance: When required to meet legal or regulatory obligations.
  • Business Operations: To trusted partners or contractors directly involved in providing services to you, under strict confidentiality agreements.

We do not sell or rent your information to third parties for any purpose.

Protecting Your Data

SUHARA Group is committed to securing your information. We use industry-standard measures to protect your data from unauthorized access, disclosure, or misuse. These measures include secure data storage, restricted access, and regular system audits.

While we strive to ensure complete security, we encourage you to safeguard your credentials and report any suspicious activity related to your account.

Your Rights

You have the right to:

  • Access and review the information we hold about you.
  • Request corrections or updates to your personal data.
  • Request the deletion of your information, subject to legal and operational requirements.

If you wish to exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or applicable laws. Any updates will be communicated through this page, and we encourage you to review it regularly to stay informed.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your information, you can reach us at:

At SUHARA your trust is our priority. We are committed to safeguarding your privacy while providing the exceptional logistics services you depend on

Get your freight sorted
Get your freight sorted
Get your freight sorted