Terms & Conditions

Welcome to Suhara Group! These Terms and Conditions govern your use of our services, website, and interactions with our team. By engaging with us, you agree to comply with these terms. Please read them carefully.

Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, you must refrain from using our services.

Scope of Services

SUHARA Group provides logistics and transportation solutions, including but not limited to freight management, warehousing, and supply chain optimization. The specific terms of each service will be outlined in a separate agreement or contract, where applicable.

User Responsibilities

You agree to:

• Provide accurate and complete information for service execution.
• Comply with all applicable laws and regulations related to shipping, transportation, and logistics.
• Ensure that any goods provided for transport are properly packaged and labeled as per industry standards.

Failure to meet these responsibilities may result in delays or additional charges.

Payment Terms

• Payment terms will be specified in your invoice or service agreement.
• All payments must be made on time, as per the agreed schedule.
• Late payments may incur additional charges or result in service suspension.

Liability

• SUHARA Group will take all reasonable steps to ensure the safe handling of your goods but is not liable for loss, damage, or delays caused by events beyond our control, such as natural disasters, strikes, or regulatory actions.
• Liability for goods will be limited to the terms specified in your service agreement or as mandated by applicable law.

Confidentiality

We value your trust and will keep all client information confidential, except where disclosure is required by law or for service execution purposes.

Prohibited Activities

You agree not to use our services for the transport of:

• Illegal goods or substances.
• Hazardous materials not disclosed to us in advance.
• Any items that violate local or international laws.

SUHARA Group reserves the right to refuse service for prohibited activities.

Termination of Service

We reserve the right to terminate services if:

• You breach these Terms and Conditions.
• Payment obligations are not met.
• Service misuse or illegal activities are detected.

Changes to Terms

SUHARA Group reserves the right to modify these Terms and Conditions at any time. Updates will be effective upon posting on our website or communication to clients. Continued use of our services after changes signifies your acceptance of the updated terms.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your information, you can reach us at:

• Email: [email protected]
• Phone: +971 4 881 9595
• Address: SUHARA Logistics LLC
  JAFZA North, St No. N405 – Dubai – United Arab Emirates

At SUHARA your trust is our priority. We are committed to safeguarding your privacy while providing the exceptional logistics services you depend on